Delivery Information

We offer a standard charge of £9.95 for deliveries, this is regardless of size and width ordered.


Alternatively, all orders can be collected from our Basildon Depot same day, or collected from our Chingford store next day, free of charge, for our address details please visit our contact details page - for the address for our chingford store please phone us.


PLEASE NOTE


The carrier insists that all deliveries are made to the front door only, as their drivers are not insured to enter your premises.


All deliveries require a signature, although our courier does allow requests by customers to leave products as long as permission is given, e.g Leave behind garden fence, leave in porch etc.


If you require something like this then please leave it as a comment in the checkout.


If you are at the property when the order is delivered then always make sure that you check that the packaging is undamaged before signing.


If you sign for the item without checking the packaging you are stating that the goods have been delivered in an acceptable state.

This means we cannot claim from the carrier on your behalf if the item is damaged.


Our carriers have a 99.8% success rate with deliveries being completed on a next working day basis, however we cannot be accountable for delays in delivery if they do occur, as after the order has left our depot responsibility lies solely in the hands of the shipping company.


Orders placed before 1pm will be dispatched the same day for next working day delivery.