Privacy Policy

Privacy Policy

BACKGROUND:

This Policy applies as between you, the User of this Web Site and ExpressCoirMatting.co.uk the owner and provider of this Web Site.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1.Data Collected
 

The only information collected by ExpressCoirMatting.co.uk is

Name;

Email;

Telephone Number;

Address;

IP address (automatically collected by system when order is placed);

These details are stored to a customer’s account via a secure connection if registration is chosen; if a customer chooses not to register with ExpressCoirMatting.co.uk to purchase a product then the details are saved into an encrypted database for later reference and invoicing of orders. These details are only accessible via one member of Staff for ExpressCoirMatting.co.uk who oversees all privacy and website issues.

 

  
2.Our Use of Data
2.1Any personal Data you submit will be retained by ExpressCoirMatting.co.uk for as long as you use the Services and Systems provided on the Web Site.  Data that you may submit through any communications System that we may provide may be retained for a longer period.
2.2ExpressCoirMatting.co.uk never discloses personal information to any third party companies other than our Delivery Carriers, this company then only receive Name and Address which is required as standard for delivery.
2.3All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.
 

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site.  Specifically, Data may be used by us for the following reasons:

Internal Record Keeping

Transmission by email of promotional materials that may be of interest to you;

We will only send promotional material if the Newsletter Subscription option is selected in account settings - This can be turned on or off easily via account settings.

  
3.Third Party Web Sites and Services
 ExpressCoirMatting.co.uk employ the services of other parties for delivery of purchased items, The providers of such services DO NOT have access to certain personal Data provided by Users of this Web Site.  Any Data used by such parties is used only to the extent required by them to perform the services that ExpressCoirMatting.co.uk requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
  
4.Your Right to Withhold Information
 You may access certain areas of the Web Site without providing any Data. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
  
5Accessing your own Data
 You may access your Account at any time to view or amend the Data.  You may need to modify or update your Data if your circumstances change. 
  
6Security
 

Data security is of great importance to ExpressCoirMatting.co.uk and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

Specifically we utilise the following systems:

Secure SSL connection (The Green Padlock next to our URL) - Secure Sockets Layer, a computing protocol that ensures the security of data sent via the Internet by using encryption.

To take payments we work in line with Streamline and RBS Worldpay, the most respected and well known online payment authorisation system in the world.

For more information on this system please visit worldpay.com

All customer details, invoices, and databases are secured, encrypted and password protected on our state of the art server, with only one member of staff having ability to access this information.

  
7Changes to this Policy
 ExpressCoirMatting.co.uk reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.